To Quoc Bao

Senior Software Engineer

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Senior Software Engineer with 7+ years building distributed systems across insurance, e-commerce, and SaaS platforms. Expert in .NET, Golang, Kubernetes, and GitOps. Delivered high-throughput, scalable systems and owned the full lifecycle from design to production with a focus on performance and reliability.

Work Experience

CoverGo

Senior Software Engineer

Feb 2025 – Present
Current1 yrs 3 mos

CoverGo is a Series A Insurtech SaaS startup (raised $17.7M) leading global AI, no-code insurance platform. Enables enterprise insurers to automate the full policy lifecycle in the most flexible, and cost-effective way.

  • Built quoting features for multi-tenant insurance administration following Clean Architecture and DDD principles.
  • Implemented scalable .NET 8 backend services, GraphQL APIs and modern frontends with Vue.js.
  • Leveraged Dapr building blocks for industry best practices, security, resiliency, and observability.
  • Operated cloud-native containerized workloads on Kubernetes with FluxCD.

Upmesh

Senior Software Engineer

Oct 2021 – Jan 2025
3 yrs 4 mos

Upmesh is a pre-Series A E-commerce SaaS startup (raised $10.5M) that enables seamless purchases through livestreams (Facebook & Instagram), transforming live commerce into an interactive, real-time experience.

  • Built a high-throughput “comments-to-carts” system on Facebook, processing 10k+ comments/sec at peak; auto-detected products from comments and responded to customers in near real-time.
  • Integrated Stripe and 3rd-party logistics, enabling seamless order processing and fulfillment
  • Implemented full-text search with Elasticsearch for 10M+ records, reducing latency and improving query speed under load.
  • Owned end-to-end delivery across the full lifecycle, from architecture design, implementation to deployment, monitoring, and production operations.
  • Operated GitOps workflows (FluxCD, Kubernetes, GitHub Actions), reducing deployment time by 75% and accelerating time-to-market.
  • Architected integration tests using Testcontainers, reducing environment setup time by 65% and eliminating flaky tests.

Software Engineer

Jan 2021 – Sep 2021
9 mos

Contributed to the development for Premex Group, a leading UK medico-legal services provider specializing in insurance claims, medical reporting, and rehabilitation case management.

  • Collaborated with UK stakeholders to translate insurance claim workflows into clear technical requirements.
  • Built a React.js portal and .NET Core RESTful APIs, streamlining claim processing and data flow.
  • Optimized database queries and indexing strategies, reducing API response times by ~35% for claim-related operations.
  • Set up CI/CD pipelines on Azure DevOps, enabling automated testing and faster delivery.

Software Engineer

Dec 2018 – Dec 2020
2 yrs 1 mos

Contributed to the development of a cutting-edge portal for Lowell, a leading European credit management company, streamlining document management and improving internal interactions with courts.

  • Built a data standardization adapter to transform and bridge data between legacy systems and new internal platforms, enabling seamless integration.
  • Developed a Vue.js feature-rich portal backed by .NET Core RESTful APIs and gRPC services supporting core backend workflows.
  • Implemented real-time push notifications using Azure SignalR for instant user updates.
  • Integrated with Opentelemetry for observability, enabling faster incident detection.
  • Conducted comprehensive unit tests and integration tests, maintaining a minimum code coverage of 90%.

Education

Ton Duc Thang University

Ton Duc Thang University

Bachelor of Computer Science

2014 – 2018